There may be situations in which you forget your password.
To Reset Your Password:
- Simply select the “Forgot Password” button in either your Perch tablet or web app and a link will be sent to your provided email address. From your email, follow the prompts to reset.
- We will only send reset links to emails that we have on file.
SECURITY NOTICE: A Perch representative cannot reset your password for you. We take data security very seriously and it is a security violation for a Perch representative to have knowledge of your credentials.
If You Are Not Receiving Your Password Reset Email:
- Check your spam folder to ensure the email did not end up there.
- Please either email support@perch.fit or submit a support ticket, and a representative will help ensure you receive the reset password.