1. Perch User Guide
  2. Startup Guide
  3. 6) What Else You Need to Know

6.1 Resetting Your Password

There may be situations in which you forget your password.

To reset it:

  • Simply select the “Forgot Password” button in either your Perch tablet or web app and a link will be sent to your provided email address. From your email, follow the prompts to reset.
  • We will only send reset links to emails that we have on file.

SECURITY NOTICE: A Perch representative cannot reset your password for you. We take data security very seriously and it is a security violation for a Perch representative to have knowledge of your credentials.

If you are not receiving a password reset email, review some additional trouble shooting sets here.